Privacy Policy

At FollowDue, your privacy is important to us.

This Privacy Policy explains how we collect, use, and protect your information when you use our application.

Information We Collect

We may collect the following information:

Account Information: Name, Email, Password (Stored in encrypted form)

Application Data: Client Details (Name, Email, Mobile Number); Invoice Details (Amount, Due Date), Follow-up Activity Logs (timestamps, channel)

Technical Information: IP Address, Browser type, device information, log data for security and debugging purposes

We may collect the following information:

We use your information to:

- Provide and operate the application
- Manage user accounts and authentication
- Display invoices, clients, and follow-up history
- Improve performance, usability, and reliability
- Respond to support requests

We do not sell your data to any third parties.

WhatsApp & Third Party Services

- Follow-up messages are initiated manually by the user
- Messages are sent using third-party platforms (such as WhatsApp)
- We do not store message content sent via third-party services
- Delivery and availability depend on those external platforms

Use of such services is subject to their respective privacy policies.

Payments (Future)

Currently, the application may be offered free of charge.

If paid subscriptions are introduced in the future:
- Payments will be processed by third-party payment gateways
- We will not store sensitive payment details such as card numbers
- Payment providers will handle data according to their privacy policies

Data Storage & Security

- All user data is stored securely
- Reasonable technical and organizational measures are used to protect data
- However, no system is completely secure, and absolute security cannot be guaranteed

Data Retention

- User data is retained as long as the account is active
- Users may request deletion of their account and associated data
- Certain records may be retained where required by law or for legitimate business purposes

Cookies

We may use cookies or similar technologies to:

- Maintain user sessions
- Improve user experience

You can control cookies through your browser settings.

Your Rights

You have the right to:

- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data (subject to legal requirements)

To exercise these rights, contact us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be reflected on this page.

Continued use of the application indicates acceptance of the updated policy.

Governing Law

These Privacy Policy is governed by the laws of India.

Contact

For any questions or concerns about this Privacy Policy, please contact:

- Email: support@followdue.com
- Website: https://followdue.bmehul.com